Cookie Policy
Last updated: January 2025. Effective date: January 1, 2024.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, mobile phone, tablet, etc.) when you visit our website. They are widely used to remember you and your preferences, understand how you use our site, and improve your experience. Cookies can be stored on your device for varying lengths of time, from a single session to several years.
2. Types of Cookies We Use
3. Specific Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| cookiesAccepted | Essential | Records cookie consent preferences | 1 year |
| sessionToken | Essential | Maintains user session | Session |
| theme_preference | Preference | Remembers dark/light mode choice | 1 year |
| language | Preference | Stores language preference | 1 year |
| _ga | Analytics | Google Analytics tracking | 2 years |
| utm_source | Marketing | Tracks marketing campaign source | Session |
4. Third-Party Cookies
We work with third-party service providers who may set their own cookies on your device. These include:
- Google Analytics: Helps us understand user behaviour and site usage
- Marketing Partners: Enable targeted advertising and campaign tracking
- Payment Processors: Secure payment transactions
- Customer Support Tools: Enable live chat and support features
We do not control these third-party cookies and recommend reviewing their privacy policies.
5. Managing Your Cookie Preferences
5.1 Cookie Consent Banner
When you first visit our website, a cookie banner appears allowing you to:
- Accept all cookies
- Decline non-essential cookies
- Access detailed cookie settings
5.2 Browser Settings
You can control cookies through your browser settings:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Firefox: Preferences > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Edge: Settings > Privacy and Security > Cookies and other site permissions
5.3 Opt-Out Links
You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser extension available at tools.google.com/dlpage/gaoptout.
6. Do Not Track
Some browsers include a "Do Not Track" feature. We respect this preference and will limit our tracking when you have Do Not Track enabled, though our website may not function optimally.
7. Impact of Disabling Cookies
If you disable cookies, certain features of our website may not function properly. This may include:
- User authentication and login functionality
- Saving your preferences and settings
- Personalised content and recommendations
- Website security features
8. Data Retention
Cookie data is retained for varying periods as specified in the table above. Most analytics data is automatically deleted after 24 months. You can request deletion at any time through our Privacy Policy contact information.
9. GDPR and Privacy Compliance
We are committed to GDPR compliance and the ePrivacy Directive. We:
- Obtain explicit consent before setting non-essential cookies
- Provide clear information about cookie usage
- Allow easy withdrawal of consent
- Implement data minimisation principles
10. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email or prominent website notification.
11. Contact Us
If you have questions about our cookie usage or this policy, please contact:
DazzlingVolt Privacy Team
Email: privacy@dazzlingvolt.com
Phone: +61 2 9988 7766
Address: Level 5, 123 Tech Boulevard, Darling Harbour, Sydney NSW 2000, Australia
12. Your Consent
By using our website and accepting the cookie banner, you consent to our use of cookies as described in this policy. You can withdraw this consent at any time by adjusting your cookie preferences or contacting us directly.